Christine P Ypb

Reoccurring charge since purchase November 2019

I have been receiving a $9.95 charge to my credit card monthly ever since I purchased three miracle scrapers from this company last year November December 2018. I have telephone the company and it appears they are not answering the phone as there is a recorded message that I cannot reach the customer.

I have also texted the company repeatedly and have not heard a reply. I want these charges stopped, and a refund for the months of January through August 2019.

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Loss:
$81
Cons:
  • Customer service sucks they owe me 84 dollars and wont refund it
  • Fraudulent charges
Reason of review:
Poor customer service

Preferred solution: Full refund

Barbara H Tsu

Recurring Debits

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Like the others who’ve commented, I too noticed the debit every month. Just now I went to their FB page and messaged them a calm but firm message.

We’ll see what happens. I will go further if needed.

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Loss:
$80
Pros:
  • Product is good
  • Scraper
  • Product works
Cons:
  • Unauthorized recurring monthly charges to my credit card
Reason of review:
Unauthorized Recurring Debit

Preferred solution: Full refund

Linda S Zuc

Still taking momeu4

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I ordered this and they still takimg money out of mu account

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Loss:
$40
Cons:
  • Fraudulent charge of 9 dollars and 95 cents per month
  • Deceptive practices
Reason of review:
Problems with payment

Preferred solution: Full refund

1 comment
Linda S Tkh

Contact them on their Facebook messenger. Tell them to stop the charges you never agreed to and ask for the refund form. Keep after them until you are refunded.

CHRISTIANNA P

Scam!

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When you buy this product, they automatically sign you up for some recurring monthly subscription to some VIP auto membership that you don't sign up for. Unless you catch on your cc statement right away, you will be charged forever.

I called their customer support and they basically said that they sent an email signing me up and that if I didn't cancel, it's my fault.

I asked for proof that I signed up but they wouldn't give it to me. Calling my cc now to have them reversed.

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Loss:
$50
Reason of review:
signed up for services I didn't authorize

Preferred solution: Full refund

Angela I Iic

Unauthorized billing

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He only wanted to refund 2 months, not 8. Then he hung up on me.

He said I signed up for a VIP membership with an auto place.

Um...no. I just wanted the scrapers!

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Loss:
$80
Cons:
  • Being tricked into monthly charges
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Chandler, Arizona

Have not received my broom

Never received my miracle broom , I want my money back or my order

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Reason of review:
Order processing issue
Anonymous

Ordered buy one get one

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Got this for husband at Christmas time, and have been paying for it ever since!!!! Not going to anymore.....what a scam!!

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Loss:
$70
Reason of review:
I'm being charged monthly for this item I paid for already..several times over

Preferred solution: STOP billing me.........

Janis B Rtd

Stealing money from me every month

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I purchased miracle scrapers in December 2018. In May, I noticed a credit card charge for $9.95.

I contacted them, and was assured that my Roadside Assistance Membership (I never signed up for it, and do not have any information about it, like what number to call) was cancelled, and I would not incur any further charges. Well, there it was on June 6th, and July 6th. I can only assume that there will be one on August 6th.

Mastercard says that if I get a new card number, they will still be able to charge to that number. This company is a fraud, and their scrapers don't work, to boot.

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Loss:
$30
Cons:
  • Will not stop charging my credit card
Reason of review:
Membership I didn't sign up for, and do not want

Preferred solution: Full refund

Joan C Qzo

Being charged a monthly charge for something I never authorized

I purchased the Miracle Scraper as a christmas present for 2018. the charge was in the amount of $39.92.

The product is fine, however, since that time and on a monthly basis since January 2019 I have been charged in the amount of $9.95 for some kind of subscription?????

I never authorized or agreed to any subscription. I am requesting a refund in the amount of $79.60 for the 8 months these charges have been made to my account Angry

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Loss:
$80
Pros:
  • Unknown as they were all purchased as gifts
Cons:
  • Unauthorized charging me and i want my refund
Reason of review:
Poor customer service

Preferred solution: Full refund

Patrick B Pqr
map-marker Richland, Washington

Credit Charge on My Credit Card

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Updated by user Sep 05, 2019

I got a full refund from this company. They credited my credit card for the full amount that they charged me. It took awhile, but they gave me my money back.

Original review Aug 06, 2019

I bought 2 miracle scrapers last year for my cars. I have been charged $9.95 each month since then for a membership that I never signed up for. This is a scam and someone need to shut this company down.

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Loss:
$80
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Sherri P Xbw

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Verified Reviewer

Completely dissatisfied consumer

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I ordered miracle scrapers in November of 2018. I have been charged a monthly fee every month for something that I was not notified about.

As I have tried to contact customer service through every phone number and email address on the internet l, somehow none of them go through. The phone call puts you on hold for about 15 minutes and then cuts you off.

Emails have been returned and/or not responded to. I am completely disgusted with this company and want my money back for all of the monthly fees

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Loss:
$70
Reason of review:
Poor customer service

Preferred solution: Full refund

Meghana Eiu

Over charging

Charging my account multiple times for a one time transaction

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Loss:
$90
Pros:
  • Unknown as they were all purchased as gifts
Cons:
  • Continued charges on my account
Reason of review:
Problems with payment

Preferred solution: Full refund

Anonymous
map-marker Ponca City, Oklahoma

Additional charges to my credit card

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I have been charged $9.95 on my credit card for the last 6 months. Please cease these charges immediately!

I'd like $49.75 returned to me immediately. Please respond!

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Greenley Azh

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Verified Reviewer
| map-marker Chicago, Illinois

Fraud continually charging me 9. 95 everything on the 12

I just noticed I am being charged 9.95 every month on the 12 th for what I don’t know this is fraudulent I didn’t order any additional scraper received one last winter not to be charged monthly forever and the thing didn’t work anyway

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Marillyn L

I purchased at christmas 2018 never again

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get that $9.95 amount off of my American Express account

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Reason of review:
You keep charging me $9.95 and i will continue to dispute