Miracle Scraper Reviews

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DO NOT DO BUSINESS WITH THIS COMPANY!

On November 13, 2018 online I purchased two miracle scrappers for Christmas presents. Charged that day on my American Express Card. Billed for $44.94. Then billed $9.95 each month there after 12/18, 1/15, 2/14, 3/14, for what??? Told it was a auto membership that I never agreed too! I have to dispute this each month with American Express and they put two blocks on the company. Cancelled in December but received no confirmation #. Cancelled again in March received confirmation #. What a scam company this is, do yourself a favorite and DON"T purchase anything from them!
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22 comments
#1735674

I was just contacted by the federal trade commission who has opened up investigation into this company. They were forwarded my complaint from the Better Business Bureau.

I verified the investigation was true as I was able to connect with the investigator through her official government email address and she replied. Her exact quote was that “this has gotten the attention of several people in the agency “

#1720411

This happened to me, too. I was told on the phone that they would refund the payments.

After waiting 2-3 months, still no refund. I contacted them via their Facebook message page and they promised to issue the refund. Again I waited, but not as long - just a few weeks. Still no refund.

I again contacted them via their Facebook message page. I gave them a deadline to have it refunded or I would start posting to social media about them.

Today, I see that my credit card payment was refunded. So, keep after them to refund and, if necessary, threaten to light up social media with negative comments.

#1721736
@Linda S

I just called customer service and was told I joined a membership. I didn't and told them so.

Membership to what?

I was told they would refund one month of it and cancel my membership .I informed them I wanted all my money back. I don't see that happening.

#1740368
@Linda S

Interesting about FB as I sent them a FB message and they blocked any further messages from going thru. My cc company is taking over to refund 8 months of fraudulent charges!

#1717059

Contact them on facebook using messenger. I called and couldn't contact them, so I tried that and it worked!

#1707313

Same thing happened to us. This company needs to be shut down and give people their money back!!!

#1706722
Shopping Expert
The Miracle Scraper Terms and Conditions section states that by your verbal agreement to the enrollment, member expresses the desire to become a member of VIP Auto Discount. Payments for the VIP Auto Discount program are due in advance.

If you choose to cancel your program, it is your responsibility to make sure that your membership cancellation is made to VAD at least 1 day prior to the anniversary of your effective date in order for your account not to be charged for additional fees. If you need any assistance with your cancellation, you may try to reach out to Miracle Scraper Customer Service via the Miracle Scraper Contacts tab on the Pissed Consumer website.
#1707318
@Irene Moore

All Lies!!! They told us the same lie!!!

The only email we received from this company was a confirmation that the order had shipped. No other email.... I even checked our spam box...NOTHING!! We had no knowledge of any membership,nor did we receive any information on how to cancel it....

All lies and they are stealing money from lots of people. My husband and I were both hung up on by a rude agent.

They refuse to refund the money. Dishonest company!!!

#1735061
@Irene Moore

There was no VERBAL agreement. I ordered online. But going through their Facebook messenger and completing the refund request form I was able to have all bogus payments refunded.

#1705267

I bought 4 of these scarpers and they are amazing. Works so well, I gave away 2 as presents.

I was also charged $9.95 for 5 months. I called to dispute and got an overseas customer service who said they would cancel my membership that I did not sign up. I emailed the company in Las Vegas, NV, USA and told them I wanted a full refund or I was going to start a class action suit.

I got refunded within 3 days. All in all, I'm happy

View more comments (21)
ID
#1502095 Review #1502095 is a subjective opinion of poster.
Service
Miracle Scraper Customer Care
Pros
  • Product
Cons
  • Are internet pirates
  • Unknown monthly membership
  • Wont stop charging my credit card
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Stop billing me.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

That satisfied with service

Sad Priceline cancel the flight today November 14th 1:47 leaving Philadelphia stopping in Charlotte for 41 minutes go back up to Las Vegas by seven 7 this evening Paulette Brown and that flights a day born September 16th 1985 I want to be able to next available flight strength flight please today

User's recommendation: Yes I would everyone makes a mistake.

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ID
#2283403 Review #2283403 is a subjective opinion of poster.
Pros
  • Works great on snow and ice on windows
  • Product is great
  • Product is good
Loss
$2
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Watch your checking account

They charged me for the product and starting charging me every month after
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ID
#1791495 Review #1791495 is a subjective opinion of poster.
Location
Wheaton, Illinois
Service
Miracle Scraper Customer Care
New Reviewer

Do not buy

Update by user Jan 02, 2020

Total ripoff

Original review posted by user Jan 02, 2020
I ordered 3 of them, 1 for me and 1 for each of my daughters. The product is worthless. My fingernails would be more effective at removing ice.
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ID
#1749789 Review #1749789 is a subjective opinion of poster.
Cons
  • False advertising
Reason of review
Not as described/ advertised
Loss
$18
Preferred solution
Let the company propose a solution
New Reviewer

Stay away from this company. They have been charging me $9.95 a month for a year for a "program" that I never agreed to enroll in. They say they will cancel it but they don't and no refund either.

Like others who have complained here I purchased 4 scrapers last year for Christmas gifts. Immediately I realized something suspicious when I got a confirmation about a VIP program they say came with the purchase. I contacted them and said I didn't want to be part of it. They said they would cancel but they didn't and now, 12 months later still being charged $9.95 a month. So tired of these facebook ads that direct me to rip off companies.
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ID
#1745316 Review #1745316 is a subjective opinion of poster.
Service
Miracle Scraper Customer Care
Cons
  • Continued to charge my credit card every month
  • Fraudulent c harges
  • Wont stop taking money out of my account
Reason of review
unauthorized monthly charge for a non-existent "VIP" program
Loss
$120
Preferred solution
Full refund

Do not buy, this is a scam! They are only plastic scrappers, but charge you every month. The State of Iowa took them to court for this and they had to pay everyone back. It went 4 months for me be

The State of Iowa took them to court for fraud and they have to pay everyone from Iowa back. I live in Illinois, but I want my money new back too. It went 4 months before I noticed, called them and was told I had not read the terms and conditions (for scrappers). I looked back and on the bottom of the page it said terms. I never would have read it. Told they could not do anything about it. Told them to cancel Immediately. Today Dec 27,2019. I received a phone call from Miracle Scrapper with a nasty male voice. Every time he said the name of the company it was way louder and in a vibrating tone that latterly wanted to break your ear drum. I asked him to stop that and he said he had to say it that way and he said I should not swear at him. I replied I’m a nurse and crap is not a swear word. He kept doing this and we never got to discuss the adding illegally to my credit card. He said well you got scrappers every month, which I did not then he said you got 2for Christmas, which I did not. He then realized I had ordered for last year and said I would get,ore for next Christmas. Mean while the awful noise kept going on u til I hung up. THIS IS HOW THIS COMPANY DOES BUSINESS! Unbelievable
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ID
#1744332 Review #1744332 is a subjective opinion of poster.
Location
South Holland, Illinois
Service
Miracle Scraper Customer Care
New Reviewer

DO NOT BUY you are then charged every month

Did not really notice until March credit card bill but I was charged $9+ for Jan , Fry, March. Thought January could have been a late charge for th 2 I ordered as gifts. When I called they said I had not read the terms and conditions. (Who does). They stopped the charges but would not refund. Now Iowa is getting full refunds, WHY NOT Illinois. I want my refund!! No longer have the credit cardI used then so call me oe send refund in the mail. Carole Verkaik 16330 Prairie Avenue South Holland Illinois 60473 708 339 ****
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ID
#1742868 Review #1742868 is a subjective opinion of poster.
Service
Miracle Scraper Customer Care
Pros
  • Unknown as they were all purchased as gifts
Cons
  • Vip 9 dollars and 95 cent fraudulent charge
  • Unknown monthly membership
  • Fraudulent charges on my account
Reason of review
Problems with payment
Loss
$50
Preferred solution
Full refund
New Reviewer

Wrong color shipped

Hi I sent an email that I wanted RED and got shipped blue??..
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ID
#1732368 Review #1732368 is a subjective opinion of poster.
Location
Moorefield, West Virginia
Reason of review
Order processing issue
Preferred solution
Send me RED...Like I wanted.
New Reviewer

I still have not received my order

I never got a confirmation number I ordered to that was suppose to be shipped to CO. And 3 that were to be shipped to me last month I have received nothing. I was not given a confirmation number or tracking number. I am very upset I want these for Christmas for gifts. I just tried calling your 800 number and it just rings. Tina Robinson 5379 Admiral Way Oxford FL. 34484. Please someone contact me by my email or phone number 518 879 ****
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ID
#1726287 Review #1726287 is a subjective opinion of poster.
Location
Summerfield, Florida
Service
Miracle Scraper Shipping Service

Dont buy

I bought the miracle scraper but the company charged me $ 9.95 every month after that for I don't know what WITHOUT my permission. They don't pick up the phone now. I want my money back .I didn't order it to be scammed after.
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1 comment
#1785804

Many complaints about this product. I suspect when you ordered you failed to see something about an auto monthly charge for something.

Gotta read carefully prior to hitting that order button. You can stop the recurring charge by talking to your card issuer who can cancel your card and issue a new one to stop the charges.

ID
#1723919 Review #1723919 is a subjective opinion of poster.
Cons
  • Wont stop taking money out of my account
  • Continuous charge
  • Company that will rob you every month
Reason of review
Poor customer service
Preferred solution
Full refund
New Reviewer

Charges

phone number not working and was unable to access any person or voice mail
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ID
#1701611 Review #1701611 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Numerous charges from this compny

I have been charged for 8 months after I originally purchased the ice scrapers. The customer service number is not valid and now I have emailed the company.
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ID
#1701606 Review #1701606 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$80
Preferred solution
pay me back the monthly charges from January to August
New Reviewer

Looking for my ice scraper

No response looking fo order under georgemannion@***.net
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ID
#1680944 Review #1680944 is a subjective opinion of poster.
Service
Miracle Scraper Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Have not received my broom

Never received my miracle broom , I want my money back or my order
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ID
#1673758 Review #1673758 is a subjective opinion of poster.
Location
Chandler, Arizona
Service
Miracle Scraper Shipping Service
Reason of review
Order processing issue

Fraud!!

I just found out my card has been charged for 7 months worth of $9.95 ongoing charges. What a scam!!! Filing a complaint with credit card company
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ID
#1670346 Review #1670346 is a subjective opinion of poster.
Location
Maple Grove, Minnesota
New Reviewer

Never Received the items for xmas

Been trying to call no answer but didn't receive these items and didn't order them. Been billed 9.95 since Dec 2018 till now ...trying to find out whats going on! My E-Mail is bev@***.com or home phone is 856-692-****.. thank you
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ID
#1670201 Review #1670201 is a subjective opinion of poster.
Cons
  • Did not like being re-charged every month
  • Cannot contact them after the fact
  • Wont stop taking money out of my account
Reason of review
Pricing issue
Loss
$80
Preferred solution
Full refund

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