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Continued to take 9.95 out of my acct after I already paid | Miracle Scraper review

1.3
Details
I ordered the miracle scraper, paid for it, and received it. They continued to take 9.95 out of my account! I called today, (4/29/19 - 7:01pm), talked to "Mary." She said the 9.95 a month is what you agree to when you order for them, it's a membership fee. I told her I didn't want a membership fee, and to STOP taking $ out of my account! She said she would credit 2 months, and gave me a confirmation number for the refund to my acct. She said it would be returned within 5 days. The phone number I called was 1-804-1959. "Mary" said if you don't cancel your account after you receive your order, they will start charging for the "membership fee." JG Facepalm
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Review
#1524386 Review #1524386 is a subjective opinion of poster.
Service
Miracle Scraper Customer Care
Pros
  • Product
  • Answered the phone quickly and offered to cancel immediately
Cons
  • Fraudulent charge of 9 dollars and 95 cents per month
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Tags
  • reoccuring billing errors

Shady Business Practises | Miracle Scraper review from Edmonton, Alberta

The product is no good. It is no better than using a normal scraper because it won't hardly scratch the surface when you have that thin layer of frost, which is why I bought it. There were only a few days on which to try it because it was sent about 6 weeks after it was ordered so half the winter was over. Then to top it off I noticed a charge on my credit card and apparently in their "signature" area of the "Your order is processed" it says they have signed you up for a one month free of roadside assistance! One doesn't even know until they tell you later! What a shady business deal. So I phoned number on the customer service, which is the same as the roadside assistance asking how I could access this supposed "roadside assistance" and she either wouldn't tell me or she couldn't. I read it's supposed to give free gas, and all kinda of goodies but she couldn't tell me how to access. She offered 2 months refund. No I want it all. So I'll be going to the credit card company.
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1 comment
Anonymous
#1680544

I too was told I could have 2 months of refunds. It wasn’t until after i spent 3 days calling them relentlessly.

About 300 times total did I get my refunds. You literally just have to continue to drive them nuts and let them know you will not give up until funds are returned.

Review
#1524084 Review #1524084 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

A definite scam | Miracle Scraper review

They continue to deduct 9.95 every month and overcharged the initial amount. Has been reported to credit card company. They are investigating. Don't get involved!
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Review
#1523664 Review #1523664 is a subjective opinion of poster.
Reason of review
Problems with payment

Stop charging me! | Miracle Scraper review

2.0
Details
I couldnt get thru to an agent.
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Review
#1522900 Review #1522900 is a subjective opinion of poster.
Service
Miracle Scraper Customer Care
Reason of review
Problems with payment

I also order two scrapers an they keep taking money, wht the *** is going on | Miracle Scraper review

2.0
Details
I also ordered two scrapers an, they keep charging me, when dose it stop,
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Review
#1522637 Review #1522637 is a subjective opinion of poster.
Reason of review
Problems with payment

It worked great on the freezing days we had | Miracle Scraper review

5.0
Details
Why am I being charged on my card for some thing I thought I paid all at once for $39.92 I noticed $9.95 being taken out of my card every bill payment. I would like this to stop I have paid this in full. I am not very happy about this. I have nothing bad to say about the scrapper it worked great however I need to have the $9.95 stopped NOW!!!
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Review
#1522119 Review #1522119 is a subjective opinion of poster.
Service
Miracle Scraper Customer Care
Pros
  • It wa great
Reason of review
Problems with payment

Charged my account on a monthly basis. | Miracle Scraper review from Montreal, Quebec

I called them but she pretended to not understand that I wanted several months of monthly charges returned. She said I will no longer be charged and gave me a reference number that she could have just pulled out of her head because she refused to send me an email confirmation. I finally got an email address out of her, to which I sent a complaint,&* but haven't heard back. I have a feeling they will try to charge me again so I will have to cancel my credit card.
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Review
#1521965 Review #1521965 is a subjective opinion of poster.
Service
Miracle Scraper Customer Care
Reason of review
Problems with payment

Being charged months later | Miracle Scraper review

I purchased the miracle scraper. And found it to work well. I purchased it in October of 2018 and was billed for it. I just recently was billed from Miracle Scraper for 9.95. I am not to happy about this. All i wanted was the product. I didnt sign up for a membership. Why would i want a membership for snow scrapers? I spoke to someone who i couldnt understand at all. Cuz his accent was the worst! This is B.S. The guy said he will reimburse my money. Well now i need a new card. Cuz you cant trust this company.
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Review
#1521891 Review #1521891 is a subjective opinion of poster.
Service
Miracle Scraper Customer Care
Reason of review
Problems with payment

This place is a rip off | Miracle Scraper review

1.0
Details
I placed my order back in October of 2018. Never received t. Now they are charging my bank account $9.99 a month for membership fees. The customer service number on the website isn’t even for this product. Don’t order from here!!!
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Review
#1521759 Review #1521759 is a subjective opinion of poster.
Service
Miracle Scraper Customer Care
Reason of review
Problems with payment

Over charging | Miracle Scraper review

I ordered the scraper months ago, got charged at that time. I'm now getting another charge from them months later.
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Review
#1521736 Review #1521736 is a subjective opinion of poster.
Service
Miracle Scraper Customer Care
Reason of review
Problems with payment